A thriving wholesale brand with no direct route to customers
Tallowa had been selling food and skincare products successfully through retail outlets for years. But every sale went through a third party. There was no online store, no direct customer relationship, and no way to reach consumers beyond the shelves of their stockists.
When the business rebranded and set its sights on a new skincare market, the gap became impossible to ignore. To grow, they needed to own their channel — a professional ecommerce presence that could stand alongside the brand they were building.
The challenge
- No ecommerce infrastructure — starting entirely from scratch
- Dual-category positioning — food and skincare required a store flexible enough to handle both
- Brand-new online identity — everything from design to digital strategy had to be created
- Speed to market — the rebrand needed a live store to back it up